As a valued customer, your feedback is very important to CCBank, so we make it easy for you to get in touch with us in person, on the phone or online.


Solar Loan Support

For questions regarding your solar loan please call 1-800-403-9875
or you may email

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Lost or Stolen Card

To report a lost, found, or stolen CCBank MasterCard debit card,
please call 1.801.763.5066 (Mon-Fri 8am to 5pm MST), outside of bank hours call 1.800.417.8715. For international call 614.564.5101.
For fraud please call 1.800.262.2024 or 1.866.842.5208.
To report a lost or stolen CCBank Credit Card, please call 1.866.552.8855.

Online Banking Support

For online troubleshooting and mobile support please call 1.801.763.5066

Contact Form

Please contact us using the form below. Do not include any personal or account information with your questions or comments. An asterisk (*) denotes mandatory field.

    Email Us

    Feel free to email us at for specific questions or to request additional information

    Note: Please do not send us personal account information. This form is not secure and may be intercepted.

    2022 Holiday Closures


    January 17 – MLK Day

    February 21 – President’s Day

    May 30 – Memorial Day

    June 20 – Juneteenth

    July 4 – Independence Day

    July 25 – Pioneer Day

    Sept 5 – Labor Day

    Oct 10 – Columbus Day

    Nov 11 – Veterans Day

    Nov 24 – Thanksgiving Day

    Dec 26 – Christmas Day