As a valued customer, your feedback is very important to CCBank, so we make it easy for you to get in touch with us in person, on the phone or online.


Solar Loan Support

For questions regarding your solar loan please call 1-800-403-9875
or you may email

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Lost or Stolen Card

To report a lost, found, or stolen CCBank MasterCard debit card,
please call 1.801.763.5066 (Mon-Fri 8am to 5pm MST), outside of bank hours call 1.800.417.8715. For international call 614.564.5101.
For fraud please call 1.800.262.2024 or 1.866.842.5208.
To report a lost or stolen CCBank Credit Card, please call 1.866.552.8855.

Online Banking Support

For online troubleshooting and mobile support please call 1.801.763.5066

Contact Form

Please contact us using the form below. Do not include any personal or account information with your questions or comments. An asterisk (*) denotes mandatory field.

    Email Us

    Feel free to email us at for specific questions or to request additional information

    Note: Please do not send us personal account information. This form is not secure and may be intercepted.

    2021 Holiday Closures

    Jan 1 – New Year’s Day
    Jan 18 – MLK Jr. Day
    Feb 15 – Presidents’ Day
    May 31 – Memorial Day
    Jul 5 – Independence Day
    Jul 23 – Pioneer Day (Utah Observed)
    Sep 6 – Labor Day
    Oct 11 – Columbus Day
    Nov 11 – Veterans’ Holiday
    Nov 25 – Thanksgiving Day
    Dec 25 – Christmas Day