As a valued customer, your feedback is very important to CCBank, so we make it easy for you to get in touch with us in person, on the phone or online.


Solar Loan Support

For questions regarding your solar loan please call 1-800-403-9875
or you may email

Lost or Stolen Card

To report a lost, found, or stolen CCBank MasterCard debit card,
please call 1.801.763.5066 (Mon-Fri 8am to 5pm MST), outside of bank hours call 1.800.417.8715. For international call 614.564.5101.
For fraud please call 1.800.262.2024 or 1.866.842.5208.
To report a lost or stolen CCBank Credit Card, please call 1.866.552.8855.

Online Banking Support

For online troubleshooting and mobile support please call 1.801.763.5066

Email Us

Feel free to email us at for specific questions or to request additional information

Note: Please do not send us personal account information. This form is not secure and may be intercepted.

2023 Holiday Closures

January 2 – New Year’s Day
January 16 – MLK Day
February 20 – Presidents Day
May 29 – Memorial Day
June 19 – Juneteenth
July 4 – Independence Day
July 24 – Pioneer Day
Sept 4 – Labor Day
Oct 9 – Columbus Day
Nov 11 – Veterans Day
Nov 23 – Thanksgiving Day
Dec 25 – Christmas Day