Description

CC Connect originates installment loans through several platforms. Please reference the contact information below so we can connect you with our authorized servicer.

For questions or concerns about your CC Connect loan, please contact a Customer Service Specialist at (833) 270-0770 or email TotalLoanServices@schear.net

Frequently Asked Questions

CC Connect is a division of Capital Community Bank (CCBank), a Utah Chartered bank, located in Provo, Utah, Member FDIC. CC Connect is the lender who provides the CC Connect installment loan, while its authorized servicers service these loans. This means you will maintain your loan account through your loan servicer. CC Connect maintains critical control over loan origination, underwriting approvals, and regulatory and compliance oversight management. Expect to receive communication from your loan servicer regarding your new loan, status updates, and payment notifications.
Although CC Connect is the lender on your installment loan, you will maintain your loan account through your loan servicer. You can find the contact information of your loan servicer in your loan agreement.
Please contact the servicer identified in your loan agreement. A Customer Support Specialist will promptly and thoroughly investigate any issues you’ve encountered.

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